Xbox Game Pass: The DLC Problem

If you’re a regular reader, you might know that I’m an Xbox Game Pass subscriber. I play on PC, not on an Xbox console, but Microsoft’s “Netflix of games” has felt like a good value proposition to me over the past couple of years. I’ve been able to play several big games without having to buy them outright, and in addition Game Pass has introduced me to several titles that I’d never have thought to try for myself. Even though I’m not someone who plays video games every day, I still feel that I get good value for money from Game Pass.

You know there’s a “but” coming, though.

But Game Pass has a problem, and it’s one that might prove tricky to unstick. Although the service includes a good range of titles across different genres, and many brand-new ones join the Game Pass lineup on release day, a lot of these games are incomplete. To use a games industry euphemism: these versions are the “base game” – without any DLC being included.

Game Pass includes a lot of games – but many are incomplete.

There are exceptions to this, such as “game of the year” bundles of titles like Skyrim and Fallout 3 that come packaged with their DLC – but these games, when they exist, tend to be older titles, not brand-new ones. And in the case of Skyrim, while the Game Pass version does include DLC, it’s not the most recent “anniversary edition” that comes with additional content and visual improvements. Figuring out which version of a game is which and what add-ons and DLC come with which one can feel like navigating a maze at times!

This recently came up for me with two games: Starfield and Age of Empires II. I was a huge Age of Empires II fan around the turn of the millennium, and I’ve been thrilled with the Definitive Edition remake that was released a couple of years ago. When developers Forgotten Empires and Xbox Game Studios announced that there was going to be a new piece of DLC for Age of Empires II – one that would bring the original civilisations from the first Age of Empires into the new game – I thought it was something worth checking out.

Promo banner for the Return of Rome DLC.

But on Game Pass, the Return of Rome DLC isn’t included along with Age of Empires II. The only way to play it is to buy it – for the not-so-low price of £10. Even with a Game Pass subscription, it would cost a whopping £80 to buy the Age of Empires Collection – a bundle that includes all four games plus their various DLC packs. If I’m paying a subscription fee every month to access this service and these first-party games, that seems ridiculous and excessive.

Starfield, too, has irked me when it comes to DLC on Game Pass. Bethesda’s space-RPG launched on Game Pass not on “day one,” as was promised, but five days later – with those first five days gated off behind a paywall. Five days of so-called “early” access was only available to players who forked over an additional £35 – and I don’t think that should be acceptable. Too many companies have started charging extra to play their games as soon as they become available, using shady manipulative tricks to convince folks to cough up even more money. But paid “early” access will have to be the subject of a longer article in future.

The only way to get access to Starfield’s “story expansion” on Game Pass is to pay extra.

Also included in Starfield’s expensive £35 add-on on Game Pass was the first piece of planned DLC: Shattered Space. This DLC pack isn’t out yet and most likely won’t arrive until sometime next year, but even for Game Pass subscribers, the only way to get it will be to pay up. Shattered Space is described as a “story expansion” for Starfield; a piece of DLC that will add to the story present in the “base” version of the game. I’m beginning to get tired of this – being charged extra on top of a subscription.

The basic problem is this: we all know that most games in 2023 aren’t complete experiences. With a few exceptions, like Baldur’s Gate 3, most games nowadays are deliberately constructed to be incomplete, and to require DLC and “content packs” to make up for these inbuilt, deliberate deficiencies. When Game Pass only allows players access to the “base game,” what that really means is that it’s a service made up entirely of incomplete experiences.

Baldur’s Gate 3 feels like a rare gem in 2023: a game that’s actually complete without expensive add-ons.

Baldur’s Gate 3 is a great game, and I firmly believe it would still be lauded and held in high esteem even if the games industry wasn’t plagued with these problems. But one factor among many in its success, and one of the reasons why it’s being celebrated by players, is that it’s so rare nowadays to see a fully-complete game that doesn’t require expensive DLC or that doesn’t come bundled with an in-game shop and microtransactions. In a broken, greedy, money-grubbing marketplace, games like that stand out.

Incomplete games have become normalised, and that’s been the case for at least a decade. In 2012, Mass Effect 3 was released – and the “base game” had a whole chunk carved out that was sold as day-one DLC: From Ashes. This content, which was developed alongside the “base game” and perfectly integrated into it, was sold separately by EA for an additional fee. Although it remains a particularly egregious example of this phenomenon, it’s far from the only one. Day-one DLC and cut content are everywhere nowadays.

Mass Effect 3 was a pioneer of cutting out content to sell as DLC.

So if it’s increasingly rare that a “base game” can be considered anywhere close to a complete, well-rounded experience, what does that say about a service like Game Pass? To me, Game Pass feels increasingly like those demo discs that used to come stuck to the front of magazines or in cereal boxes in the ’90s. There’s some great stuff there – but if you want to play more than just the “base” version, you’d better be prepared to fork over some additional cash. Maybe £10 for Age of Empires II DLC seems reasonable to you, but £35 for Starfield DLC that might not be released for another twelve months feels like highway robbery.

Microsoft wants Game Pass to be “the Netflix of games,” and to transform the way players engage with playing games on its platforms. So let’s take the Netflix analogy as a starting point and consider this question: does Netflix charge extra for additional content?

Microsoft wants to make Game Pass the “Netflix of video games.”

Can you imagine logging into Netflix, excited to watch the second season of your favourite show, only to be told that you need to pay an additional fee? For many games, DLC is the equivalent of “Season 2,” continuing the story, rounding out the experience, and even patching out issues with the game in some cases. No video streaming service could get away with only making Season 1 of a TV series or the first film in a trilogy available to watch, with the rest only accessible for an extra fee. That would be ridiculous.

Having said that, I hope I haven’t given the penny-pinchers at Netflix any ideas!

But you see my point, right? It wouldn’t be possible for a video streaming service to only include some films and episodes in its “base version” and expect to get away with charging extra fees to watch the rest. Customers wouldn’t stand for that – so why does Microsoft think it can get away with doing that on Game Pass?

Imagine if Netflix tried to get away with charging extra to watch the second or third season of a series.

I suppose we should make a distinction between different kinds of DLC, in the interest of fairness. Single-use items in online games, in-game currencies, and maybe even some cosmetic items are the kind of things that could still be charged for separately. I’m not suggesting that Game Pass players should get infinite amounts of these things, especially in competitive online multiplayer games.

But for titles like Starfield with its single-player DLC, and even for Age of Empires II with its new story campaign and factions, I really do believe that these should be included in the cost of Game Pass. What are we paying Microsoft for if all we’re getting are incomplete experiences; games that will become less and less complete over time? The price of Game Pass should go toward the cost of developing DLC for these titles, especially since it’s taken as a monthly charge. There’s no better definition of a “recurring revenue stream” than that.

This is all about money, at the end of the day.

So this was a bit of a rant, but it’s something I’ve been meaning to bring up for some time now. While I don’t think it’s fair to ask for every single title to include all purchasable items as part of Game Pass, I absolutely believe that single-player titles and big expansion packs should be covered. The “base game” hasn’t felt like a full or complete experience for a long time, so when Game Pass only offers that, it feels less like a subscription service and more like an expensive demo disc.

At the very least, I’d like to see Microsoft’s first-party releases bring their major expansion packs and DLC to Game Pass. If I were to fantasize, I’d say that cosmetic items in single-player games, small content packs like cars in racing games or new guns in shooters should also be included as well.

This is something Microsoft will have to deal with sooner or later, because players aren’t going to be pleased if they have to keep forking over additional fees on top of their Game Pass subscription. If I have to pay £35 to get Starfield’s unreleased DLC, why even bother subscribing at that point? I might as well buy the “base game” right now and wait for the DLC to go on sale.

The Game Pass subscription service is available now for players on PC and Xbox game consoles. All titles discussed above are the copyright of their respective developer, publisher, and/or studio. This article contains the thoughts and opinions of one person only and is not intended to cause any offence.

Halo Infinite: first impressions

Spoiler Warning: There are minor spoilers ahead for Halo Infinite, Halo: The Master Chief Collection, and other iterations of the Halo franchise.

After the longest gap in between games since the franchise began, Halo Infinite was finally released last week. I haven’t yet completed the campaign, but I’ve spent a couple of hours with the game so far – enough time to give you my first impressions and initial thoughts about Halo Infinite.

First up, make sure you choose the right version when you go to download it! I have Game Pass for PC, and on the homepage of the Xbox app there was a big Halo Infinite icon, so I clicked it and it began to download – taking hours on my painfully slow internet connection. When it was done I booted up the game… only to find I couldn’t play the campaign, just the multiplayer! The campaign is a separate download, so I had to wait another few hours for that. Not the best start – and this should really be made clearer on the Xbox app.

Promo art for Halo Infinite.

When I was able to load the campaign, I immediately encountered an issue with the audio. I usually play games with headphones on, but although my headphones were plugged in there was no audio. After some investigating, the only way I could find to fix it came from someone else who’d had a similar problem and shared their solution on a forum – I had to go into my PC’s sound settings and change my headphone settings. Something uncomplicated but stupidly obscure; how this person figured it out I’ve no idea! It worked fine after that – but again, Halo Infinite made a poor first impression as a result.

The game opens with a cut-scene showing the Master Chief being thrown into space by an alien monster – the leader of a villainous faction called the Banished. This villain, and a couple of other Banished leaders who we’re also introduced to in cut-scenes across the game’s opening act, all feel quite generic. The vocal performances were hammy and over-the-top, and I don’t really get the impression that the leaders of the Banished are anything other than “evil for the sake of it” kind of villains. By default this makes the game less compelling and less interesting!

The game opens with Master Chief getting beaten up by this guy.

I haven’t played Halo 5; it wasn’t included as part of The Master Chief Collection when that was released on PC a couple of years ago, and it hasn’t been released as a standalone title. But the pre-release marketing and chatter about Halo Infinite seemed to indicate that the game was some kind of soft renewal of the franchise and would be a good jumping-on point for players unfamiliar with the world and lore of the Halo series – a series which, lest we forget, has recently passed its twentieth anniversary. Based on my first couple of hours with the game, I have to disagree with that.

Halo Infinite feels like an unapologetic sequel. We don’t find out why the Master Chief happened to be aboard that starship, and pretty quickly as he retrieves not-Cortana from a nearby Halo ring the game seems to reference events that took place in Halo 5 – something about Cortana going rogue and needing to be deleted. At this point I feel pretty lost with the story, with Master Chief blindly shooting his way through waves of enemies without any readily apparent goal or purpose.

I didn’t play Halo 5 so I feel a bit lost with the story.

I took a decade off from the Halo games after Reach, and it was only when I got The Master Chief Collection on PC that I played the fourth game in the series and the ODST spin-off. So I’m not the world’s biggest Halo fan by any stretch, and maybe big fans of the franchise are having a whale of a time – if so, that’s fantastic. I don’t want to detract from anyone’s enjoyment by being an old sourpuss! But Halo Infinite’s story appears to rely heavily on what came before, so for new fans or for folks who’ve been out of the loop, maybe The Master Chief Collection would be a better way to get started.

I found a couple of very odd graphical bugs during my relatively short time with the game, too. During the second mission, when Master Chief has arrived at the Halo installation, doorways appeared to glitch out: they’d appear to be solid even after “opening” and it was possible to just clip through what looked like a solid, graphically buggy door. Then shortly after, every alien of a particular kind (I think the Elites) were also completely bugged, and they ended up looking all stretched out and just broken. It’s hard to put into words, so see the screenshots below (click or tap the images for a larger version):

All of this kind of added up to mean that the game left a weaker-than-expected first impression. I’d been excited for Halo Infinite; the prospect of a franchise I remember with fondness from the days of the original Xbox getting a soft renewal and a new coat of paint was something I found genuinely appealing. I want to like Halo Infinite – but the somewhat dense backstory, a villain who feels silly at best, and a handful of bugs and glitches that should really have been fixed before launch have definitely got in the way of that.

So that’s the bad stuff out of the way. But my experience with Halo Infinite so far hasn’t been entirely negative by any stretch. There is definitely a good game at its core, one with some truly exciting and fun sci-fi shooting. The guns that I’ve used so far have been varied, ranging from standard rifles and pistols to Halo staples like the Needler. Halo Infinite’s gunplay is fluid, the environments so far have been well-designed, and were it not for those few bugs and issues that I’ve encountered I’d be giving it a ten out of ten for its gameplay.

Halo Infinite has great gunplay.

As a multiplayer player-versus-player online shooter, which is what many folks come to Halo for, I think that bodes well. I can absolutely see it being a game that keeps players hooked well into 2022 and perhaps even beyond that, as there seem to be teases of a lot more multiplayer content to come. And that’s great… for people who like that kind of game. As someone who came to Halo Infinite for its campaign, I feel underwhelmed more than anything else. Halo Infinite’s campaign isn’t exactly bad, it just isn’t as good or well-written as I’d hoped it would be.

So far, in addition to the Master Chief I’ve met two major characters: a pilot and not-Cortana – an AI named “the Weapon.” Both characters seem interesting, and I’m definitely curious to see how their stories progress as the game goes on. The voice and motion-capture performances for both characters have been great so far, with some of the Weapon’s facial expressions in particular being extraordinarily well-animated. The Halo games have come a long way from their 2001 origins in that respect. Were it not for those graphical bugs I encountered, I’d say Halo Infinite makes the franchise look better than ever.

Not-Cortana… a.k.a. the Weapon.

So I guess I need to read a synopsis of Halo 5 or something… get myself caught up with all of the story that I missed (and all the other story that I’ve forgotten about!) Maybe then I’ll have a better time as I progress through the campaign. Halo Infinite has potential, but I guess what I’d say is that I’m glad I picked it up as part of Game Pass; I’d feel far less charitable about its flaws and shortcomings had I paid £55 for it.

If you’re only interested in multiplayer, I think Halo Infinite will be a fine shooter going through 2022. Of this year’s big first-person shooter releases, there’s surely no question that Halo Infinite is the best choice by far. Battlefield 2042 and Call of Duty: Vanguard can’t compete, not by a long-shot. If you’re interested in the campaign, though, I think Halo Infinite isn’t as much of a soft reboot or fresh start as I was expecting – so make sure you’re caught up on what happened in previous games before you jump in.

Promo screenshot.

The bugs are disappointing, but so far they haven’t been so overwhelming that I felt the need to quit the game. Hopefully these issues can be patched out in the days ahead. There don’t seem to be as many reports of similar issues affecting the Xbox One or Xbox Series S/X version of the game, which is positive news for those of you using those platforms.

So that’s it, I guess. An unspectacular start, but not a terrible one. Halo Infinite could certainly do a lot worse, and in a first-person shooter market that increasingly only caters to the multiplayer crowd, it’s nice to see that Microsoft and Xbox are sticking with single-player campaigns. It’s also great that Halo Infinite got a simultaneous release on PC, and a day-one launch on Game Pass. Microsoft has become quite a player-friendly company in that regard, and I have to respect that.

If you already have Game Pass, it’s hard not to recommend Halo Infinite – you might as well give it a shot, at least. And its multiplayer mode is currently free-to-play for everyone, Game Pass subscriber or not. For £55/$60 though, the campaign alone might not be worth it. You’re probably better off signing up for Game Pass just for a month, beating the campaign, and then cancelling your subscription!

Halo Infinite is out now for PC, Xbox One, and Xbox Series S/X. Halo Infinite is also available via Xbox Game Pass and Xbox Game Pass for PC. The Halo series – including Halo Infinite – is the copyright of 343 Industries, Xbox Game Studios, and Microsoft. This article contains the thoughts and opinions of one person only and is not intended to cause any offence.

That Microsoft-Bethesda deal came out of nowhere!

I’m a couple of days late on this one, but if you didn’t know already, Microsoft surprised and upended the games industry by announcing a deal to buy ZeniMax Media. ZeniMax is the owner of Bethesda – the company behind such titles as The Elder Scrolls V: Skyrim and Fallout 76. The deal also includes id Software, developers of Doom and Doom Eternal, as well as several other associated companies, including the developers of The Evil Within, The Elder Scrolls Online, and the Wolfenstein series. Wow.

I’ve seen a lot of… interesting commentary to have come out of this acquisition, including people who seem to think this means there can be no more console-exclusive titles ever, and some overly-optimistic PlayStation fans still expecting their favourite Bethesda/ZeniMax titles to come out on that platform. A lot of the details of the deal and its fallout (pun intended) are still under wraps, but I think we can make some reasonable assumptions – and cut through some of the nonsense.

Buying ZeniMax Media gives Microsoft control over all of these game series – and many more.

First off, let’s clear something up. Microsoft wouldn’t spend $7.5 billion on this company and its subsidiaries for no reason. There are unquestionably going to be changes as a result of this deal. There are several ways it could manifest, but if we look to recent history we can pick out a couple of examples. The Outer Worlds was late into its development when Microsoft purchased developer Obsidian. With the game already scheduled for release on PlayStation, Microsoft honoured that commitment and didn’t make any changes. Likewise when they bought Mojang, Minecraft didn’t become an Xbox/PC exclusive. Those games were either already released or releasing imminently, likely with deals and agreements already signed, so Microsoft kept to those agreements.

The titles people seem most concerned about are The Elder Scrolls VI, which was announced a couple of years ago but is still several years away, and the next game in the Fallout series. No announcement has been made of a new Fallout title, but the assumption is that there may be one in pre-production. As someone who worked in the games industry for a time, I really feel that no company in Microsoft’s position spends this much money not to have exclusive titles. Unless this is part of some longer-term strategy to force Sony to bring their exclusive titles to Microsoft’s Xbox and PC platforms – which it almost certainly isn’t – we can say goodbye to the idea of any upcoming games being multiplatform. Despite Microsoft’s statements that they don’t care what platform someone plays on, they obviously do or they wouldn’t be investing so heavily in the Xbox brand and in PC gaming.

When The Elder Scrolls VI is finally ready, it may not come to PlayStation 5.

The Elder Scrolls VI is far enough in the future that I’d argue it won’t affect the purchasing decisions of 99% of gamers in 2020/21. Even hardcore Elder Scrolls fans should feel confident buying a PlayStation 5 if they want to this Christmas, because the next game in the series is years away and there will be time to get a cheaper Xbox Series S later if necessary. But thinking strategically and thinking long-term, the reality is that if players want to guarantee access to upcoming titles in any of these franchises, they’ll need to look at Xbox. That could be in the form of a console or it could mean getting a PC capable of running newer games. Either way, right now there’s no guarantee any of these titles will come to PlayStation – and if I were advising Microsoft, I’d say they’re in a rock solid position to demand compromises from Sony if Sony want to make any of those games and franchises available on their new system.

As we gear up for the launch of the two new systems, it’s hard to see that many people who had been planning to get a PlayStation will be swayed by this move – at least not in the short-term. All titles which have already been released – including the likes of Doom Eternal, Fallout 4, etc. – will still be available on Sony’s systems. On PlayStation 5 specifically, upgraded and/or re-released versions of some games are coming, and backwards compatibility with PlayStation 4 will mean all current-gen titles will run on the new system. Also the upcoming Ghostwire: Tokyo and Deathloop, which have already been announced for PlayStation 5, seem certain to keep their console releases. So anyone looking ahead to the next year or two need not be too concerned. It’s the longer-term prospects that may worry some PlayStation gamers.

Future ZeniMax/Bethesda titles may not come to PlayStation 5.

With this acquisition, Microsoft will be bringing all of Bethesda’s titles – including upcoming releases – to their Game Pass service. I wrote recently that Game Pass is already a pretty great deal, not to mention the cheapest way to get into current- and next-gen gaming. Add Bethesda’s titles into the mix and the value of the service goes up even more.

This is the real genius of the move. Exclusivity will certainly pull in some players, as those unwilling to miss out will have no choice but to buy into the Xbox ecosystem in some form. But Game Pass is Microsoft’s killer app right now; a subscription service offering players hundreds of games for a monthly fee instead of shelling out $70/£65 per title is not only in line with the way people consume other forms of entertainment (like music and television) but also feels like a good value proposition as we enter what could be a long-term spell of economic uncertainty as a result of the coronavirus pandemic.

I’m a subscriber to Game Pass for PC – and it just became a much better deal!

Game Pass is already available on Xbox and PC, and has been steadily growing its subscriber base. It doesn’t have the library that a service like Steam has, but I can absolutely foresee a time in the future – the near future – where Game Pass will be the platform of choice for many players, perhaps with Steam as a backup to buy occasional titles that aren’t available elsewhere. And once someone has signed up for Game Pass, Xbox Live, and started racking up achievements and making friends, they’re hooked into the ecosystem. It isn’t impossible to switch or leave, of course, but Microsoft will make staying as appealing as possible.

As far back as 2000/01 when Microsoft decided to jump head-first into the home console market, commentators were wondering when they’d start throwing their wallet around. A company with the resources of Microsoft is in a unique position to spend, and we’ve seen them do so several times. On the whole, for players mostly interested in single-player titles I can understand why this feels huge. It is. But at the same time, the deal to buy Mojang a few years back was probably more significant!

In summary, this is good news for PC and Xbox players, and anyone who’s a Game Pass subscriber or on the fence about the service. PlayStation players shouldn’t notice any major short-term ramifications, but if you desperately want to play an upcoming game like the sequel to Doom Eternal, Starfield, or The Elder Scrolls VI, I think you’re going to need a PC or an Xbox.

All titles mentioned above are the copyright of their respective studio, developer, and/or publisher. The Xbox brand is the copyright of Microsoft. This article contains the thoughts and opinions of one person only and is not intended to cause any offence.