Paramount isn’t making this easy…

Paramount+ will officially arrive in just a couple of days’ time here in the UK, and there are a lot of questions over its viability as well as its short- and longer-term prospects. The fact that the UK is currently experiencing some of the worst economic issues of the past forty-plus years is going to have a massive impact, and that’s not Paramount’s fault nor is it something that the corporation could have done anything to avoid. But it’s far from the only issue that looks certain to affect the new streaming platform… and practically all of the other problems we’re going to talk about are Paramount’s fault.

In early 2021 I wrote an article here on the website titled The ad campaign for Paramount+ has been surprisingly strong. In that piece I took a look at some of the advertisements that had been created in the run-up to the US launch of Paramount+, some of which featured the likes of Anson Mount and Sir Patrick Stewart. Paramount (which was still known as ViacomCBS at that time) even spent an insane amount of money to advertise during the Super Bowl in 2021 – and Super Bowl adverts are the most sought-after and expensive in the United States.

Sir Patrick Stewart in one of the American Paramount+ adverts that were shown in 2021.

I complimented Paramount at the time for not only the scale of the advertising campaign – which appeared to be pretty extensive over in the United States – but also for the content of some of the ads. The aforementioned Super Bowl commercial played the song Sweet Victory from SpongeBob SquarePants (as a Nickelodeon production, Paramount owns SpongeBob) and that was a masterstroke!

But with the launch of Paramount+ mere hours away, it’s hugely disappointing to have seen nothing of the sort here in the UK.

If Paramount+ is to stand a chance in a hugely competitive streaming market during the worst cost-of-living situation in decades, at the very least there should’ve been adverts for the service somewhere. Paramount+ is launching years behind its competitors, so if viewers are to be expected to take the plunge and part with our cash, Paramount needed to step up weeks ago and do something – anything – to sell it to us.

Paramount+ made a splash at the Super Bowl last year.

Star Trek’s use of social media is awful, I don’t think anyone would dispute that. And in a broader sense, Paramount hasn’t got to grips with social media in the same way as some of the other big entertainment companies. So it’s no surprise to me to have seen practically nothing from any of the official accounts – even the official Paramount+ UK Twitter account has only half-heartedly tweeted out a couple of messages “counting down” to the platform’s launch. There’s been radio silence elsewhere (though I have to credit some particularly dedicated Star Trek fans for doing the job of Paramount’s marketing team for them!)

This is purely anecdotal so take it with a grain of salt, but no one I’ve spoken to has seen any promotional material or advertising for Paramount+ either. I have several friends and neighbours who are subscribed to Sky TV – a well-known satellite television provider here in the UK – and they have likewise seen or heard nothing about the impending arrival of Paramount+. Why does that matter? Well, Sky TV and Paramount+ have teamed up to offer subscribers to certain package deals access to Paramount+ at no additional cost. I would have expected Sky TV subscribers to have seen something – an advert, a reminder… anything at all, really – with Paramount+ so close to its official launch.

Paramount+ has some kind of deal with Sky TV in the UK.

Perhaps Paramount has already given up on the UK, at least for 2022. Knowing how bad the economic outlook is, and looking at how big streaming platforms like Netflix have been losing subscribers may have caused some in the Paramount boardroom to hit the panic button. As a result, a large-scale advertising campaign – something that costs a lot of money no matter how you do it – may have been taken off the table. Paramount may simply be content to get the biggest fans of its biggest franchises on day one, and save the advertising push for a future date when the cost-of-living crisis and inflation have settled down somewhat.

That’s my generous assessment. Now for the less-generous possibility: this is just the latest in a long line of decisions that show how Paramount doesn’t actually value non-American consumers nor the marketplace outside of the United States. The board may see the international launch of Paramount+ not as an exciting opportunity to bring in profit, but as a tiresome chore that must be completed in order to shore up their share of the domestic American market. In order to make Paramount+ look like a good investment, a safe long-term subscription, and a genuine competitor to the likes of Disney+ and Netflix (which, incidentally, it is not), they took the decision to roll out Paramount+ internationally. They did so not because they care one iota about viewership outside of the United States, nor even really to turn a huge profit, but simply to make Paramount+ look better to investors.

The advertising slogan for Paramount+ in the United States.

We’ve talked at length here on the website about the absolutely disgusting corporate attitude present at Paramount, an attitude that says “America First!” with Trumpian gusto. The Paramount board clearly and demonstrably does not care about non-American fans, viewers, or the marketplace in the wider world, and the state of Paramount+ when it lands in the UK this week is yet another testament to that. Star Trek: Strange New Worlds, which has broadcast seven episodes at time of writing, will arrive in the UK not with all seven episodes available, but with just three. The recently remastered 4K version of Star Trek: The Motion Picture – which was literally created exclusively for Paramount+ and has never been available or broadcast here in the UK – will likewise be unavailable when the streaming service arrives. The Halo series that I recently reviewed has already concluded its first season – but again, only three out of nine episodes will be available to UK subscribers this week.

Paramount has made a conscious choice to make its streaming service worse in the UK – with less content available – than it is in the United States. The corporation and its leadership continues to double-down on this selfish “America First” attitude, so in a way I shouldn’t be surprised that they can’t be bothered to launch even the most basic of advertising campaigns to promote Paramount+. That doesn’t make the situation any less disappointing, though… and this short-sightedness will have serious long-term consequences for the platform’s viability.

Donald Trump would be thrilled.

As things sit right now, I would wager that most folks in the UK are completely unaware of Paramount+. Some super-fans of franchises like Halo or Star Trek may have heard of it through the course of pursuing their fandom, but your average viewer knows nothing about an American-only streaming service. In order to simply raise awareness of the existence of Paramount+, some kind of advertising campaign was necessary. There needed to be television ads, cinema ads, radio ads, ads and promoted posts on social media, banners on websites, and perhaps some kind of “stunt” akin to SpongeBob at the Super Bowl to get people talking. Paramount has done none of that, and the result is now predictable: the service will land on the 22nd of June to absolutely dire subscriber numbers.

Obviously it costs money to advertise on television, in cinemas, online, and so on. But Paramount has had an ace in the hole that they could’ve taken advantage of: the advertisements and promotional material that they put together for the platform’s American launch. Those ads, as I noted when I took a look at them last year, were pretty good – and with a small amount of work they could’ve been repurposed for the UK market. Paramount would’ve still had to pay to air those ads, of course, but they wouldn’t have had the expense of creating them from scratch.

Anson Mount appeared as Captain Pike for the American ad campaign.

Here in the UK, Paramount has a significant media presence already. Their biggest property is free-to-air broadcaster Channel 5, but they own a number of other channels both on Freeview and cable/satellite such as 5Star, Nickelodeon, MTV, and the Horror Channel. At the very least you’d think there’d be a significant advertising presence on Paramount-owned channels in the days leading up to the launch of Paramount+. Doing so would be relatively inexpensive as Paramount wouldn’t have to pay itself to advertise on its own channels! But again, at least as far as I’ve seen, there’s been nothing – or next to nothing – to promote Paramount+ on any of these channels.

Paramount has recently announced plans to market Paramount+ “throughout the summer,” including setting up some in-person events in London, and that’s a positive noise from the corporation. But the time to get people excited for a new streaming platform is really in the days and weeks leading up to its launch – now is the time to have been pushing and seriously trying to sell people on Paramount+ as being the next “must-have” streaming service in their lives. Doing so slowly over the course of the summer isn’t bad… but it may be too late.

The official Paramount+ logo.

As a Star Trek fan (and a casual fan of other Paramount properties), I’m invested in the success of Paramount+. I want it to succeed and be profitable – including here in the UK – because that seems like the best way to guarantee the future of Star Trek and other franchises. I don’t want to see Paramount+ crash and burn – despite the insulting moves the corporation has made and its appalling attitude towards people like me – because that could very well mean the end of the Star Trek franchise. So I want to see a successful, profitable Paramount+ that brings in loads of subscribers. There are some great shows that either are or will be on Paramount+ that have genuine potential to blow up and become huge successes.

But the question is, does Paramount want that? Does the corporation see this international rollout as a glorious opportunity… or is it a torrid chore? Do they care about viewers outside of the United States… or is this merely an expensive exercise in branding? Does Paramount have a genuine ambition to compete against the likes of Netflix, Disney+, and UK television broadcasters… or has the board already resigned itself to lacklustre subscriber numbers for at least the rest of this year?

I wish I knew the answers, and I wish I understood why there’s been so little fanfare for Paramount+ with the service now only a couple of days away from its launch. But one thing is certain: Paramount has done everything in its power to make this launch as difficult and low-key as possible.

Paramount+ will be available in the UK from the 22nd of June 2022 as either a standalone subscription or as part of a Sky TV package. All franchises and properties discussed above – including Paramount+ – are the copyright of Paramount Global. This article contains the thoughts and opinions of one person only and is not intended to cause any offence.

One step forward, two steps back

Here we go again. When Trekkies all over the world should be talking with boundless enthusiasm and unbridled passion about the latest Star Trek announcements, we’re slapped down hard by ViacomCBS – sorry, that should be “Paramount” or “Paramount Global” now – and the corporation’s latest mess. I’m genuinely getting worried for the medium-to-long-term prospects of the Star Trek franchise under the corporation’s current leadership.

Just when I thought ViacomCBS had hit rock bottom with the Discovery Season 4 debacle, paying Netflix to remove the show internationally and preventing fans outside the United States from being able to watch, the corporation has, through sheer ingenuity, managed to sink even lower. Using outdated copyright laws and social media platforms’ heavy-handed DMCA policies to actively attack Trekkies is the latest move; a new low for a corporation that I naïvely assumed could sink no lower.

We need to support Trek Central and other fans who have had their accounts attacked by ViacomCBS. If you’re on Twitter, the hashtag #FreeTrekCentral is the place to be.

ViacomCBS (or whatever it wants to rebrand itself as now) is a corporation that has consistently failed to move with the times. It’s a corporation where 20th Century thinking is trying – and failing – to lead it into the 21st Century, and that’s the poisoned well from which all of these ridiculous, outdated, and harmful policies continue to flow. ViacomCBS has an “America First” fetish that would make even Donald Trump blush, brazenly ignoring fans outside of the United States – even going so far as to point-blank refuse to broadcast brand-new episodes on international versions of its own streaming platform, Paramount+. When will this end?

An investor event today – which was live-streamed on social media – showed off a new teaser trailer for Strange New Worlds, the upcoming Star Trek series bringing back Anson Mount as Captain Christopher Pike. Yet ViacomCBS then went on the attack, literally getting some fans’ social media accounts banned for daring to share still frames and screencaps of the trailer. At time of writing, the trailer itself has yet to be published on any of the official Star Trek social media channels, meaning fans know it’s out there but have no lawful way to access it.

Wouldn’t it be nice if we could see the Strange New Worlds trailer?

There was also “news” – and I use that term in its loosest possible sense – about the painfully constipated rollout of Paramount+ internationally. We knew as early as the middle of last year that the planned launch window for the UK was “early-to-mid 2022,” so today’s so-called “announcement” that the mediocre streaming service will arrive “before the end of Q2” means absolutely nothing. The lack of so much as an attempt at precise timing, or even a narrower window, does not fill me with confidence.

Strange New Worlds – the show whose trailer is now being deliberately hidden and used as a pretext to attack fans on social media – is due to premiere in the United States in early May. The end of the second quarter of the year (or “Q2” in corporate-speak) is at the end of June. Assuming Paramount+ remains on what we could generously call its “schedule,” that seems to suggest that very few Trekkies outside of the United States will be able to watch the show.

The real Paramount+ slogan, apparently.

And if Paramount+ repeats what it tried to do with Discovery Season 4 and successfully did with Prodigy Season 1, then even being a Paramount+ subscriber might not be enough to guarantee that non-American Trekkies will be able to watch Strange New Worlds anyway. In both of those cases, Paramount+ outside of the United States didn’t broadcast new episodes at the same time as they were broadcast in the United States. Paramount+ is already a second-tier streaming service on a good day, but if it gates off its own original content outside of North America, what exactly is the point in becoming a subscriber? Maybe someone at ViacomCBS should ponder that question.

Every time I think we’re starting to see signs of progress, it feels like ViacomCBS takes one step forward and at least two steps back. The corporation has no clue how to act in a 21st Century media landscape that has shifted under its feet, and despite having its own streaming platform for over seven years (CBS All Access launched in late 2014) there’s been no evidence so far that the corporation knows how to successfully operate it, let alone how to bring it to audiences around the world.

Paramount+ will struggle under current management.

I want to support Star Trek. I want to offer my financial backing (in whatever small way I can) to ensure that the franchise continues to be successful and will continue to be produced. And there are some positive signs – Paramount+ has been adding new subscribers, Discovery has been its best-performing series, and shows like Halo and Yellowstone have attracted attention and been picked up for additional seasons. But like I said, for every step forward, there are two steps back. The reputation of ViacomCBS remains in the sewer with many of Star Trek’s biggest fans, and rebranding under a new name won’t fix that.

Social media is the biggest and most important way for any entertainment corporation to get its message out and to bring in new audiences and new subscribers. Look at shows as diverse as Game of Thrones, Chernobyl, Tiger King, and Squid Game. Social media buzz and hype were a huge factor in their success, and why they blew up far beyond their anticipated audiences to become absolutely massive. When ViacomCBS mistreats its biggest fans so badly on social media, and when its own social media marketing strategy is so painfully inadequate, it actively harms the potential success of Star Trek – and all of its other programmes.

Photo of the ViacomCBS board.

I noted this with disappointment in 2020 when Lower Decks was denied an international broadcast, and again in 2021 when the same thing happened to Prodigy. The two most different and interesting Star Trek projects in a generation had practically unlimited potential to expand the franchise and bring in boatloads of new fans – but because ViacomCBS chose to carve them up, deciding for itself which viewers were “worthy” of being allowed to watch the new shows, that potential was wasted.

When ViacomCBS cuts off its own shows at the knees, it doesn’t just harm their potential success in the rest of the world. It harms it in the United States as well. Social media is worldwide, and if fans in the rest of the world aren’t able to participate, the potential buzz and online chatter dies down. The hype bubble deflates, hashtags don’t trend, social media algorithms don’t pick up or promote posts, and untold numbers of potential fans and viewers miss out. They never even come to hear that Lower Decks, Prodigy, or Strange New Worlds exist because ViacomCBS made sure that millions of Star Trek fans don’t talk about them online.

Prodigy remains unavailable to most fans around the world.

Attacking fans is a new low, and rebuilding trust between ViacomCBS and Trekkies should be top priority for the corporation as it moves forward. It won’t be, but it should be. But there are more problems deeply-rooted within ViacomCBS and its corporate attitude, one which puts “America First” with vigour. That kind of thinking was outdated by the turn of the millennium, and fixing it is going to be essential to the future success of Paramount+.

One way that the corporation could win back fans’ support would be to guarantee that Strange New Worlds won’t be broadcast until Paramount+ has been rolled out to more countries. If there’s a delay in the rollout, there should be a delay in the new show as well. I’m sure some American Trekkies would be disappointed, but others wouldn’t mind waiting an extra few weeks or months if it means more Trekkies will be able to join in. It would be good for the fan community, and for the reasons mentioned above it would be good for Strange New Worlds’ prospects, too.

Strange New Worlds will premiere in May… if you’re lucky.

As for me, I remain extremely disappointed with Star Trek’s corporate overlords. If Strange New Worlds doesn’t come to the UK at the same time as it does in the United States, we end up right back in the piracy debate. I feel fans have an absolute moral justification to go right ahead and pirate it – if ViacomCBS chooses not to make it available lawfully, piracy becomes the only way to access the show. I will certainly have no qualms about going down that road.

But if Strange New Worlds doesn’t come to the UK, why should I cover it? In my own small way on my little corner of the internet, I offer the Star Trek franchise what amounts to free publicity, talking about shows and sharing my passion. It would feel wrong to offer my support to a series that ViacomCBS has, for what would be the third time in as many years, tried to deny to millions of fans around the world.

My message to the board and leadership at ViacomCBS (or Paramount as it’s now going to be known) is simple: do better. Treat your fans with basic respect, stop abusing outdated copyright laws, fix your social media marketing, find a way to bring your shows to the millions upon millions of fans who are literally opening our wallets and offering you our cash, and if you can’t do all of that, then get out of the way and make room for other people who can. Your intransigence and outdated thinking have already caused immeasurable harm to Star Trek, so you need to fix those things – before it’s too late.

The Star Trek franchise – including all properties mentioned above – is the copyright of ViacomCBS/Paramount. This article contains the thoughts and opinions of one person only and is not intended to cause any offence.